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Fire Department
A bill for ambulance service will be sent from the city's billing agent, Life Quest. In some cases, the bill may be covered by insurance.
Life Quest: 800-786-4911
The mission of the Oakdale Fire Department is to promptly and professionally serve the needs of the community with pride, dedication and excellence while never failing to deliver quality emergency life safety services. The Department is a full service organization providing fire, emergency medical and ambulance transport, hazardous materials response, technical rescue operations, and fire prevention and educational services to the community. The Oakdale Fire Department is an "all-risk" department, meaning we will respond to the needs of the community, regardless of the nature of the incident. Our dedicated members work to ensure the safety of the community and maintain a citywide presence to effectively respond to all emergencies and non-emergencies.
The full-time Fire and EMS staff provide 24-hour coverage and operate out of two stations, the headquarters at 5000 Hadley Avenue N. and a second station at 6633 15th Street N. Fire and EMS staff respond to over 3,200 calls a year.
Fire and EMS Department Values
- Prepared for Duty: Members will do everything possible to ensure that our “service” organization is at an optimum state of readiness when called upon to respond at a moment’s notice. Our team will be properly trained, equipped, supported and focused on safe immediate response and services.
- Serving with Honor: This relates as to how we do business. We’re an organization of honorable people in an honorable profession. Our community can be assured that the Oakdale Fire Department is a trusted and reliable team dedicated to “doing the right things right.” It’s not a catch phase, it’s the way we do business, it’s how we communicate and it’s how we relate with others in and outside our organization.
- Responding with Compassion: Our Department is a people oriented service organization focused on helping those in need. In many cases we’re the only “safety net” or “option” a citizen may have when they’re in a desperate or hopeless situation. It’s our willingness to follow through on problem resolution that makes the difference here. Our words and actions show that we’re an organization that cares.
- Committed to Professional Excellence: At the Oakdale Fire Department we intend to “set the standard” in everything we do. We will provide our members with the means, skills and education to provide outstanding professional services. Our leaders and professional staff will do whatever is necessary to attain and provide exemplary services for the citizens and visitors of Oakdale. It is our focus, it is our commitment.
Ambulance and EMS Service
Ambulance service is provided by the Oakdale Fire Department is an emergency service and staffed by firefighters. Depending on the situation, persons can be transported to any hospital; however, in certain instances, the ambulance is required by its medical director to transport patients with specific illnesses or injuries to certain hospitals that are equipped to deal with those specific illnesses or injuries. Whenever possible, the ambulance will transport to the patient's hospital of choice, provided such hospital is located in Saint Paul or in the east metro area. It is important to minimize the amount of time the ambulance and firefighters are out of the City and unavailable for responding to other emergency calls.
Any time the ambulance responds and has patient contact, there is a charge for the service provided.
A bill for ambulance service will be sent from the city's billing agent, Life Quest. In some cases, the bill may be covered by insurance.
Life Quest: 800-786-4911