Frequently Asked Questions

The online services portal is now being used for permits, licenses and other applications. For more information on online forms available, visit the Licenses and Permits page.

Yes, all building permits, business licenses, planning and zoning applications and several other items are now being issued via an online system. An online account must be created to access these permit/license applications. You will only need to create an account once. The account can be used to access updates from City staff throughout the permit process, submit photos or apply for other City permits. 

Contractors who have an account with OpenGov for other municipalities will not need to create a new account. 

For items requiring payment, you will receive an email that your application is ready for payment. There are three options for payment: 

• Credit card via the Online Services portal
• In person at City Hall: 1584 Hadley Avenue North, Oakdale, MN 55128
• Mail: 1584 Hadley Avenue North, Oakdale, MN 55128 

To pay online:

• Click on the link in the email indicating payment is ready. 
• Log in to you Online Services account. 
• Follow the prompts to complete the online payment process via credit card. 
  NOTE: Online processing fees apply for credit card payment. 

Once payment is received, your permit or license will be available for download.

First, access the Oakdale Online Services page.

To Sign Up: 

• In the upper right corner, click "Log In" and select the blue button that say "Sign Up Using Secure Portal."
• Enter an email address and create a password that meets the criteria: 8 characters or more, 1 upper case, 1 lower case, 1 digit
• Click "Log On."
• You can then proceed with applying for a permit. During your first application, you will be prompted to complete your profile. 

• First, access the Online Services portal and log on to your account. 
• Then select the area for the permit/license you are looking for.
•  Scroll to apply online and click the blue "Select" button for the permit/license you would like to apply for. 
• Then, click the blue "Apply Online" button.
• Confirm your contact information and continue through the prompts to complete the process. 

If you have questions, please contact the Building division at 651-739-5150 for issues with building permits.

Please select the "Forgot Password" option on the login screen. The City cannot assist you in recovering your password over the phone. 

If you forgot your email used to login, please call 651-739-5150 or email permits@oakdalemn.gov and a staff member can look up your account and the email you have listed.